This Privacy Policy explains how 9Leaf (“we”, “us” or “our”) collects, uses, stores and protects personal information when you visit https://9leaf.in/, its associated subdomains, or communicate with us through the website.
We are committed to handling personal information responsibly and meeting applicable data protection requirements. These include the Information Technology Act, 2000 and applicable rules, and the Digital Personal Data Protection Act, 2023 and its rules, to the extent applicable and in force. Where our processing falls within the scope of the General Data Protection Regulation (GDPR), the relevant requirements also apply.
This Policy explains our practices. It does not replace any specific consent required for particular processing activities.
Personal Data: Information that identifies or can identify an individual.
Processing: Activities involving personal data, including collection, storage, use, disclosure and deletion.
User / Visitor: Any person who accesses or interacts with our website.
Cookies: Small files stored on your device that support website functionality, preferences or other disclosed purposes.
This Policy covers personal information collected through:
Website visits and enquiry forms
Requests for consultations, quotations or service information
Customer and prospective customer communications
Newsletter subscriptions and marketing sign-ups, where offered
It does not govern third-party websites or services linked from our website.
3.1 Information You Provide
Depending on your interaction with us, we may collect:
Full name
Company name and designation
Email address and phone number
Address, city, state and country
Project location and requirements
Information included in enquiries, quotation requests or feedback
Documents or images you voluntarily share regarding your project
Please provide only information relevant to your enquiry. You may choose not to provide information, but this may limit our ability to respond or provide the requested service.
3.2 Technical Information
Our website and hosting systems may collect technical information such as:
IP address
Browser and device information
Operating system
Pages requested and access times
Referring website
Error logs and security-related activity
Where analytics tools are enabled, additional usage information may include navigation patterns, time spent on pages and approximate location derived from an IP address.
3.3 Cookies and Similar Technologies
Our website may use cookies or similar technologies for functionality, preferences and, where enabled, analytics or advertising.
Depending on their configuration, these technologies may process personal information, including device identifiers and IP addresses.
We use personal information for relevant purposes, including:
Website Operation and Security
Maintaining website functionality
Troubleshooting technical issues
Detecting suspicious activity and preventing misuse
Enquiries and Customer Support
Responding to enquiries
Discussing project requirements
Preparing quotations and sharing service information
Coordinating consultations and customer support
Business Administration
Maintaining relevant customer and project records
Managing service delivery
Improving our website and services
Marketing Communications
Where you have provided consent, or where otherwise permitted by applicable law, we may send service updates, company news or promotional communications.
You can opt out by using an unsubscribe option, where provided, or emailing info@9leaf.in.
Legal Requirements
We may process information to meet legal obligations, respond to valid official requests, resolve disputes and protect legal rights.
We process personal information on grounds permitted by applicable law.
Where GDPR applies, the relevant legal basis may include:
Consent: For activities requiring your permission.
Contractual necessity: To take steps you request before entering a contract or to perform a contract.
Legitimate interests: For proportionate business administration and security activities, subject to your rights and interests.
Legal obligations: Where processing is necessary to comply with the law.
Where processing relies on consent, you may withdraw it by contacting us. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Depending on the features enabled, our website may use:
Essential cookies: Support necessary website functionality and security.
Preference cookies: Remember choices you make.
Analytics cookies: Help us understand website usage.
Advertising cookies: Support advertising measurement or remarketing, where enabled.
Where applicable law requires consent, non-essential cookies will only be used after you provide that consent.
You can also manage or delete cookies through your browser settings. Blocking essential cookies may affect some website functions.
We may share relevant information with service providers supporting our operations, such as:
Website hosting and infrastructure providers
Website maintenance and technical support partners
Email and communication providers
Analytics providers, where enabled
Professional advisers, where necessary
Service providers should access information only as needed for their services and subject to appropriate confidentiality and data protection arrangements.
We may also disclose information where required by law or necessary to establish, exercise or defend legal claims.
We do not sell personal information.
Depending on the service providers used, personal information may be processed in India or other countries.
Where international transfers occur, we will apply safeguards and comply with restrictions required by applicable data protection law.
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including handling enquiries, providing services, maintaining required
